Privacy Policy
Your privacy is important to us
Last updated: December 11, 2025
Our Commitment
At FrameKart, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. This includes our premium wall frames, custom photo frames, and personalized artwork services.
Information We Collect
Personal Information
We collect information that you provide directly to us:
- Name, email address, phone number, and shipping address
- Payment information (processed securely through Cashfree)
- Account credentials and profile information
- Images, photos, and digital artwork uploaded for custom-made frame orders.
Automatically Collected Information
- Device information, IP address, and browser type
- Usage data and interaction with our website
- Cookies and similar tracking technologies
How We Use Your Information
We use the collected information for various purposes:
- Processing and fulfilling your orders
- Providing customer support and responding to inquiries
- Improving our website and services
- Sending promotional communications (with your consent)
- Detecting and preventing fraud or security issues
Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who help us operate our business (payment processors, shipping partners, cloud storage)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Payment Security: We use Cashfree for secure payment processing. Your payment information is encrypted and never stored on our servers.
Your Rights
You have the right to:
- Access and review your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Data portability
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@framekart.co.in